Jewellery Valuations
Birmingham Assay Office is one of the UK’s leading specialists in professional jewellery and watch valuation services.
Our industry expert valuers are proud to deliver expertise with a range of services, whether its right to your door with our home valuations or at one of our event days. We ensure a safe, efficient and professional solution to value your precious jewellery, watches and silverware all within 10 working days.
Our services
Valuations carried out with care for -
- Peace of mind (Insurance)
- In Case of Loss, Theft, or Damage
- Resale or Probate
- For Family Division
- Private Sales
- Pre-Sale Report
The Importance of Choosing an Accredited Valuer such as Birmingham Assay Office.
Choosing an accredited valuer, like Birmingham Assay Office, is about more than just receiving a valuation—it’s about peace of mind. Our valuers are not only experienced professionals with years of expertise in the jewellery industry, but they are also accredited by trusted organisations like the Institute of Registered Valuers (IRV). This means we adhere to the highest standards, offering you the assurance that every piece is valued with care, precision, and integrity.
Our reputation has been built on the trust and confidence of countless customers who rely on us to handle their most precious items. You can rest easy knowing that your valuables are in safe, skilled hands, and the service you receive will reflect our dedication to quality and professionalism at every step.
Here’s everything you need to know about jewellery valuations
and why they are so important.
Your jewellery is more than just a collection of items; it holds memories and value. Valuing these treasures is essential for several heartfelt reasons:
Your jewellery holds not only financial value but deep personal meaning. That’s why it’s so important to ensure it’s properly protected.
When you bring your jewellery to Birmingham Assay Office, our expert valuers take great care to assess each piece with the attention it deserves.
How to submit a item
If you are a new customer, please first download and complete the new customer form to provide us with all your details:
DOWNLOAD NEW CUSTOMER FORM HERE
All items must be submitted with a form, failure to do so may result in delays.
Items can be sent via mail or courier or dropped off at our customer services counter.
Please ensure that you have read and agreed to the Terms and Conditions.
If you are an existing customer or private customer, please complete the submission form and send it along with your items.
All items must be submitted with a form, failure to do so may result in delays.
Items can be sent via mail or courier or dropped off at our customer services counter.
Please ensure that you have read and agreed to the Terms and Conditions.
Charges for the services we provide can be found on our price list. If you are a trade customer please contact us and we can provide a trade price list along with further details on our turnaround times.
We do offer three services levels, standard (ten working days), five working days and same day. Items submitted on a standard service can be posted or dropped in to us during our opening hours without any pre-booking necessary.
Our two express services (five days and same day) are run on an appointment basis, please contact us to discuss this further.
Please note that our express services are subject to availability and may be not be possible on complex items.
Services
Our Valuation services include Insurance Replacement, Probate, Family Division, Sale Between Parties All item images and details are held securely on our database and can be verified to your insurer with your permission. We can provide valuations on jewellery items, watches and silverware. We also offer a Jewellery Assessment service which provides a comprehensive report on the item without a value.
We can offer a variety of ways for items to be valued, they can be sent to our offices directly or via a retailer. We work with specific stores to offer valuation days, whereby one of our expert valuers will be available for you to book an appointment with them to have your items value. Or If you have a large collection of items, we can offer you a unique opportunity to have one of our valuation experts visit you in your own home to provide valuations of your jewellery watches and silverware.
Speak to one of our valuers
[booking resource_id=1]
Book a 15-minute video call with one of our expert valuers to discuss your items and determine their suitability for valuation. Please note, this appointment is solely for discussing your valuation; we will not provide the valuation during the call.
valuation event days
| Store | Location | Date | Telephone |
|---|---|---|---|
|
Goldsmiths |
Monday 30th September 2024 |
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|
Goldsmiths |
Tuesday 1st October 2024 |
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|
Goldsmiths |
Monday 14th October 2024 |
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|
Goldsmiths |
Monday 28th October 2024 |
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|
Goldsmiths |
Tuesday 29th October 2024 |
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|
Goldsmiths |
Monday 11th November 2024 |
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|
Goldsmiths |
Monday 18th November 2024 |
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|
Goldsmiths |
Tuesday 19th November 2024 |
If you are a new customer, please first download and complete the new customer form to provide us with all your details:
If you are an existing customer or private customer, please complete the submission form and send it along with your items.
All items must be submitted with a form, failure to do so may result in delays.
Items can be sent via mail or courier or dropped off at our customer services counter.
Please ensure that you have read and agreed to the Terms and Conditions.
Our Charges
Charges for the services we provide can be found on our price list. If you are a trade customer please contact us and we can provide a trade price list along with further details on our turnaround times.
We do offer three services levels, standard (ten working days), five working days and same day. Items submitted on a standard service can be posted or dropped in to us during our opening hours without any pre-booking necessary.
Our two express services (five days and same day) are run on an appointment basis, please contact us to discuss this further.
Please note that our express services are subject to availability and may be not be possible on complex items.
FAQ
When sending an item in for valuation it must be submitted with the submission form, which can be found on our website. We would also ask you to supply any other relevant paperwork you have for the item, such as previous valuations, purchase receipts, service history and certificates. If you are submitting a watch, we would also ask to see the original box, if you do not want to send the original box or paperwork, photocopies and images will be fine. If you do not have this information we can still provide a valuation for you.
For trade customers who’ve made bespoke items we would ask you to provide as much information as possible i.e. carat weights, known grades, manufacturing prices etc.
We can provide valuations for jewellery items, watches, silverware (including trophies, canteen, trinket box etc.), chains of office, Sovereigns and Krugerrands and precious metal pens. Please note we value sets as individual items.
We do not value clocks including carriage clocks. We can only value the Sovereigns, half Sovereigns and Krugerrands, these will be valued on the precious metal content only. If you would like a coin valued based on its rarity you would need to contact a valuer that specialises in coins.
Please contact us if you require a valuation on Ivory, Coral or anything else not listed, we would need more information before confirming we can value the item.
We can’t provide an updated valuation without assessing the item again. We are part of the National Association of Jewellers who guidance we follow on practices and procedures relating to valuations, regulations state that we must always see the item we are valuing. Our valuations state that the item has been physically seen and assessed on the given date on the valuation. Our valuer will also check the condition of an item, which can affect the value, it is important that the valuation reflects the items on the day it was assessed by a valuer.
Insurance companies ask customers to renew their insurance valuations every 3 – 5 years however we cannot state anything specific – the customer should always check they are adequately covered and all documents are as required for their own policy. You may also be required to get new valuation when moving to a new insurance company, please check with your insurance company on their requirements.
If you have moved address we can update the details on our system and if necessary provide a hardcopy of your valuation with your new address. We would advise that any valuation over 5 years old would be out of date and it would be best to have the item re-valued.
To notify us of your change of address, you can email us at customerservice@theassayoffice.co.uk
We can amend the details on our system free of charge, if you require a reprint a document transfer fee will be applied.
If you have sold or passed your item on to someone you can authorise a change of ownership. The original owner or shop needs to contact us via email to confirm the item is no longer in their possession and provide us with the new owner’s details. We would advise that any valuation over 5 years old would be out of date and it would be best to have the item re-valued.
To notify us of your change of ownership, you can email us at customerservice@theassayoffice.co.uk
We do charge a document transfer for this service.
We can provide a reprint of your previous valuation and send this to you via email or post. We would advise that any valuation over 5 years old would be out of date and it would be best to have the item re-valued.
To order a copy document, you can email us at customerservice@theassayoffice.co.uk
We do charge a document transfer for this service.
If you have lost or had an item stolen, you can contact us via email at customerservice@theassayoffice.co.uk and inform us of the loss, we can note this against your valuation on our system. If you require an update valuation on an item that has been lost or stolen we can provide this as long as we valued the item previously. The post loss valuation will need to be completed by the original valuer who assessed the item; please contact us so we can confirm which valuer previously valued the item and if we can complete a post loss valuation. The valuation will be presented in the form of a letter and will be based on the details given on our previous valuation with an updated insurance value. This valuation can then be supplied to your insurance company to help process the claim, we would advise speaking to your insurance company beforehand.
If you require a post loss valuation please email us on customerservice@theassayoffice.co.uk
We do charge a document transfer for this service.
Our watch valuations are based on a visual inspection only. Our valuations are not a guarantee of authenticity as we do not check the movement. We do ask that all watches be submitted with the guarantee/warranty, purchase receipts, service history if applicable and the original box. If you do not want to send the original box or paperwork, photocopies or images will be sufficient.
We do not value without supporting paperwork watches from Jacob & Co, Franck Mueller or Hublot.
If your watch is discontinued, the valuer will look at the second-hand market or a nearest new alternative value, the valuer will choose the most appropriate method. If your watch is current but on a waiting list, we would look to the second-hand market to find a suitable replacement value. Often with watches on a waiting list the second-hand value is higher than the current retail price and original box and papers can add a premium to the second-hand value.
The working condition and the watch’s overall condition may have an impact on the value, this will be considered alongside it’s age and the appropriate valuation approach.
