Find us in a retailer near you
Find us in a retailer near you
At Birmingham Assay Office, our Valuations service is designed with your convenience in mind, which is why we partner with trusted retailers across the UK, including Beaverbrooks, Watches of Switzerland, Goldsmiths, and Timpsons.
Whether you’re not local to Birmingham or prefer not to send your items by post, we are proud to offer you a convenient, local alternative. We’re here to make the process simple and stress-free. Simply explore the retailers below to find a store near you and access our expert service close to home.
Where to find us
Birmingham Assay Office’s valuation service is also available in a range of stores within the Watches of Switzerland group, including Rolex, Omega, Tag Heuer, Goldsmiths, and Breitling Boutiques. Find the nearest location below!
Did you know that our professional valuation service is also available at a number of independent retailers across the UK? We’ve partnered with trusted businesses to bring our expertise closer to you, making it easier than ever to access reliable valuations for your precious items.
If you’d like to learn more or find a retailer near you, don’t hesitate to get in touch with us on 0121 820 0773. We’re here to help with any questions you may have and ensure your treasured pieces are in safe hands.
Valuation event days
At Birmingham Assay Office, we understand how important your treasured jewellery is to you, and we’re dedicated to offering a professional valuation service that’s both convenient and accessible. Our Store Valuation Event Days, held at Goldsmiths stores across the UK, are designed to bring this expert service directly to your doorstep.
You no longer need to worry about sending your precious items away—our specialists will meet you locally, providing the same care and expertise you would expect from our headquarters in Birmingham. Whether you’re looking to have a family heirloom valued or to protect your jewellery with an updated insurance appraisal, we’re here to offer peace of mind.
Take a look at the dates below for the remainder of 2024 – we can’t wait to see you there!
valuation event days
| Store | Location | Date | Telephone |
|---|---|---|---|
|
Goldsmiths |
Monday 28th October 2024 |
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|
Goldsmiths |
Tuesday 29th October 2024 |
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|
Goldsmiths |
Monday 11th November 2024 |
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|
Goldsmiths |
Monday 18th November 2024 |
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|
Goldsmiths |
Tuesday 19th November 2024 |
FAQ
When sending an item in for valuation it must be submitted with the submission form, which can be found on our website. We would also ask you to supply any other relevant paperwork you have for the item, such as previous valuations, purchase receipts, service history and certificates. If you are submitting a watch, we would also ask to see the original box, if you do not want to send the original box or paperwork, photocopies and images will be fine. If you do not have this information we can still provide a valuation for you.
For trade customers who’ve made bespoke items we would ask you to provide as much information as possible i.e. carat weights, known grades, manufacturing prices etc.
We can provide valuations for jewellery items, watches, silverware (including trophies, canteen, trinket box etc.), chains of office, Sovereigns and Krugerrands and precious metal pens. Please note we value sets as individual items.
We do not value clocks including carriage clocks. We can only value the Sovereigns, half Sovereigns and Krugerrands, these will be valued on the precious metal content only. If you would like a coin valued based on its rarity you would need to contact a valuer that specialises in coins.
Please contact us if you require a valuation on Ivory, Coral or anything else not listed, we would need more information before confirming we can value the item.
We can’t provide an updated valuation without assessing the item again. We are part of the National Association of Jewellers who guidance we follow on practices and procedures relating to valuations, regulations state that we must always see the item we are valuing. Our valuations state that the item has been physically seen and assessed on the given date on the valuation. Our valuer will also check the condition of an item, which can affect the value, it is important that the valuation reflects the items on the day it was assessed by a valuer.
Insurance companies ask customers to renew their insurance valuations every 3 – 5 years however we cannot state anything specific – the customer should always check they are adequately covered and all documents are as required for their own policy. You may also be required to get new valuation when moving to a new insurance company, please check with your insurance company on their requirements.
If you have moved address we can update the details on our system and if necessary provide a hardcopy of your valuation with your new address. We would advise that any valuation over 5 years old would be out of date and it would be best to have the item re-valued.
To notify us of your change of address, you can email us at customerservice@theassayoffice.co.uk
We can amend the details on our system free of charge, if you require a reprint a document transfer fee will be applied.
If you have sold or passed your item on to someone you can authorise a change of ownership. The original owner or shop needs to contact us via email to confirm the item is no longer in their possession and provide us with the new owner’s details. We would advise that any valuation over 5 years old would be out of date and it would be best to have the item re-valued.
To notify us of your change of ownership, you can email us at customerservice@theassayoffice.co.uk
We do charge a document transfer for this service.
We can provide a reprint of your previous valuation and send this to you via email or post. We would advise that any valuation over 5 years old would be out of date and it would be best to have the item re-valued.
To order a copy document, you can email us at customerservice@theassayoffice.co.uk
We do charge a document transfer for this service.
If you have lost or had an item stolen, you can contact us via email at customerservice@theassayoffice.co.uk and inform us of the loss, we can note this against your valuation on our system. If you require an update valuation on an item that has been lost or stolen we can provide this as long as we valued the item previously. The post loss valuation will need to be completed by the original valuer who assessed the item; please contact us so we can confirm which valuer previously valued the item and if we can complete a post loss valuation. The valuation will be presented in the form of a letter and will be based on the details given on our previous valuation with an updated insurance value. This valuation can then be supplied to your insurance company to help process the claim, we would advise speaking to your insurance company beforehand.
If you require a post loss valuation please email us on customerservice@theassayoffice.co.uk
We do charge a document transfer for this service.
Our watch valuations are based on a visual inspection only. Our valuations are not a guarantee of authenticity as we do not check the movement. We do ask that all watches be submitted with the guarantee/warranty, purchase receipts, service history if applicable and the original box. If you do not want to send the original box or paperwork, photocopies or images will be sufficient.
We do not value without supporting paperwork watches from Jacob & Co, Franck Mueller or Hublot.
If your watch is discontinued, the valuer will look at the second-hand market or a nearest new alternative value, the valuer will choose the most appropriate method. If your watch is current but on a waiting list, we would look to the second-hand market to find a suitable replacement value. Often with watches on a waiting list the second-hand value is higher than the current retail price and original box and papers can add a premium to the second-hand value.
The working condition and the watch’s overall condition may have an impact on the value, this will be considered alongside it’s age and the appropriate valuation approach.
